Your privacy matters to us. This page explains exactly what personal information phpearl collects, why we collect it, how we use it, and what rights you have as a Filipino player on our platform.
This Privacy Policy applies to all players who register and use the phpearl platform, which is operated for the Philippines market. We are committed to protecting your personal information in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines. By creating an account and using our services — including sports betting, casino-style games, slots, and withdrawal features — you agree to the collection and use of your information as described in this policy. We encourage you to read this document carefully so you fully understand your rights and our responsibilities. If you have any questions after reading, please visit our FAQ page for further guidance. This policy may be updated from time to time, and continued use of the platform after any changes constitutes your acceptance of the revised terms.
When you register on phpearl, we collect personal information that is necessary to create and manage your account. This includes your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. We also collect financial information such as your GCash or Maya account details, bank account number, and transaction history in Philippine pesos (₱) to process deposits and withdrawals securely. During your use of the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us detect fraud, maintain platform security, and improve the overall experience for Filipino players. We do not collect sensitive personal information beyond what is strictly necessary for account verification and regulatory compliance. All information collected is stored securely and accessed only by authorised personnel.
The personal information you provide is used primarily to create and maintain your phpearl account, verify your identity, and process your financial transactions in ₱. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies — we do not send unsolicited marketing messages without your consent. Your transaction history and gameplay data are used internally to detect suspicious activity, prevent fraud, and ensure compliance with applicable Philippine gaming regulations. Technical data such as IP addresses and device identifiers are used to protect the security of your account and the integrity of the platform. We may use aggregated, anonymised data for internal analytics to improve our services, but this data cannot be used to identify you personally. We will never sell, rent, or trade your personal information to third-party advertisers or data brokers.
phpearl does not share your personal information with third parties except in the limited circumstances described in this section. We may share your data with trusted payment processors and financial service providers — such as GCash, Maya, and partner banks — solely for the purpose of completing your deposit and withdrawal transactions in Philippine pesos. We may also disclose your information to regulatory authorities, law enforcement agencies, or government bodies in the Philippines when required to do so by law or in response to a valid legal request. In the event that phpearl undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. All third parties with whom we share data are contractually required to handle your information securely and in accordance with applicable Philippine data privacy laws. We will notify you of any material changes to how your data is shared wherever it is practicable to do so.
We retain your personal information for as long as your phpearl account remains active and for a reasonable period thereafter as required by Philippine law and our internal compliance obligations. Financial transaction records are typically retained for a minimum of five years in accordance with anti-money laundering regulations applicable in the Philippines. If you request the closure of your account, we will deactivate it promptly and begin the process of securely deleting or anonymising your personal data, subject to any legal retention requirements that may apply. Certain data — such as records of identity verification and transaction history — may need to be retained even after account closure to satisfy regulatory obligations. We use secure deletion methods to ensure that data no longer required is permanently and irreversibly removed from our systems. You may contact us at any time to enquire about the specific retention period applicable to your personal data.
phpearl uses cookies and similar tracking technologies to enhance your experience on our platform and to ensure that the site functions correctly on your device. Essential cookies are required for the platform to operate — they enable features such as keeping you logged in during your session and remembering your language and display preferences. We also use analytical cookies to understand how Filipino players navigate and interact with the platform, which helps us identify areas for improvement. You can manage your cookie preferences through your browser settings at any time; however, disabling essential cookies may affect the functionality of certain features. We do not use cookies to serve third-party advertising or to track your activity across other websites. Our use of cookies is consistent with the requirements of the Data Privacy Act of 2012 and applicable guidelines issued by the National Privacy Commission of the Philippines.
As a Filipino player and data subject under the Data Privacy Act of 2012, you have a number of important rights in relation to your personal information held by phpearl. You have the right to access a copy of the personal data we hold about you, and to request corrections if any information is inaccurate or out of date. You have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any applicable legal retention requirements. You also have the right to object to the processing of your personal data in certain circumstances, and to lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights have been violated. To exercise any of these rights, you may reach out to our support team — contact details are available in the footer of this page. We will respond to all data subject requests within a reasonable timeframe and in accordance with our obligations under Philippine law.
phpearl implements a range of technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using industry-standard SSL/TLS protocols, ensuring that your login credentials and financial details are protected in transit. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data privacy obligations under Philippine law. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems. In the event of a personal data breach that is likely to result in harm to you, we will notify you and the National Privacy Commission of the Philippines in accordance with our legal obligations. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your phpearl account.
phpearl is strictly an adult platform intended for players who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that a minor has registered on the platform or provided personal information, we will immediately deactivate the account and delete all associated data. Parents and guardians are encouraged to monitor the online activities of minors in their care and to make use of available parental control tools. If you believe that a minor has accessed or registered on phpearl, please contact our support team immediately so that we can take appropriate action. Our age verification process is designed to prevent underage access, and we take this responsibility seriously as part of our commitment to responsible gaming in the Philippines.
phpearl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, applicable Philippine laws, or regulatory requirements. When we make significant changes, we will notify registered players through a prominent notice on the platform or via the contact details associated with your account. The date of the most recent update is displayed at the top of this page so you can always check whether the policy has changed since your last visit. Your continued use of the phpearl platform after any changes to this policy take effect constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your personal information. If you have any questions or concerns about this Privacy Policy or our data practices, please visit the FAQ page or reach out to our support team directly.
A quick summary of what you can expect from phpearl when it comes to your personal information.
You can request a copy of all personal data phpearl holds about you at any time. We will provide this information in a clear and readable format within a reasonable timeframe. Knowing what data we hold helps you stay in control of your own information. This right is guaranteed under the Data Privacy Act of 2012 of the Philippines. Simply reach out to our support team to make a request.
If any of the personal information we hold about you is inaccurate or incomplete, you have the right to request a correction. Keeping your details up to date ensures that your account functions correctly and that your transactions are processed without issues. You can update basic account information directly through your phpearl account dashboard. For more significant corrections, our support team is ready to assist you. Accurate data also helps us protect your account from fraud.
You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that apply. Once your account is closed and all regulatory retention periods have passed, your data will be securely and permanently deleted from our systems. We use industry-standard deletion methods to ensure that removed data cannot be recovered. Your right to erasure is an important part of your privacy under Philippine law. Contact our support team to initiate a deletion request.
phpearl is built for Filipino players who want a secure, transparent, and enjoyable online gaming experience — sports betting, casino-style games, and slots, all in ₱.